In-store shopping isn’t going anywhere, but how your customers want to shop in-store has changed.
That means you have to adapt accordingly.
Shoppers expect speed, safety, and full control over how they shop. Not to mention that many want contactless shopping experiences.
And if you’re still relying on traditional systems, you’re not meeting those expectations.
What you should have is a contactless checkout and shopping system.
That’s where Scan 'N' Thru comes in.
It’s an all-in-one solution built for modern retail. It’s a mobile-based self-checkout system designed to give your customers a fully contactless shopping journey from product scan to payment. No queues, no friction, no unnecessary touchpoints.
In this blog, you’ll learn how Scan 'N' Thru works, what makes it stand out, and why it’s the smarter way to modernize your store without overcomplicating operations.
Without any further ado, let’s begin.
What is Scan ‘N’ Thru, and what is its purpose in retail stores?
Scan ‘N’ Thru isn’t just another retail technology. It’s a mindset shift for retail. It’s simple: customers scan items as they shop, manage their virtual cart, and pay—all without waiting in line.
No unnecessary interventions from cashiers. No fixed registers. No shopping friction.
And why does this matter? It’s because shopping habits have changed.
People want speed, control, and convenience. They don’t want to wait. They want to act.
And Scan ‘N’ Thru makes that possible. It’s not about replacing the human touch; it’s about giving people the freedom to shop on their terms while freeing up your staff to focus on what matters most.
Core capabilities of Scan ‘N’ Thru for a full contactless shopping experience
The table below provides a list of core capabilities that help retailers like you to enable contactless shopping in your store:
| Capability | Description | Business Impact |
|---|---|---|
| Product Scanning | Barcode/QR code recognition with high accuracy even in poor lighting conditions | Foundational functionality that determines user adoption rates |
| Mobile Payment Processing | Integration with multiple payment methods (credit/debit cards, digital wallets, loyalty points) | Increases checkout completion rates compared to traditional payment options |
| Receipt Generation | Digital receipts with option for email/text delivery and purchase history storage | Reduces paper costs while creating digital touchpoints for post-purchase engagement |
| Loyalty Program Integration | Automatic application of rewards, point tracking, and special member pricing | Drives higher usage among loyalty members and increases program participation |
| Personalized Recommendations | AI-driven product suggestions based on current basket, purchase history, and inventory | Increases basket size through relevant cross-selling opportunities |
| Age Verification | Solutions for restricted products requiring staff approval (alcohol, certain medications) | Ensures regulatory compliance while minimizing staff intervention |
| Analytics Dashboard | Real-time data on transaction patterns, popular products, user behavior, and more | Enables data-driven merchandising and staffing decisions |
| Multi-language Support | Interface localization for diverse customer populations | Expands usability across demographic groups and tourist populations |
| Offline Functionality | Continued operation during temporary connectivity issues | Ensures business continuity during network disruptions |
| Inventory Checking | Real-time product availability and location information | Improves customer experience and reduces abandoned searches |
| Customer Support Features | In-app help, chat assistance, and issue reporting | Reduces support costs while maintaining service quality |
| Cart/Basket Management | Adding/removing items, quantity adjustments, and basket review | Reduces transaction abandonment by allowing easy corrections |
Key features that make Scan 'N' Thru stand out
When technology just works, people don’t think about it. They just use it. Scan 'N' Thru was built with that idea in mind. Here’s what makes it different:
Quick barcode/QR scanning for instant checkout
In retail, time is currency. Shoppers don’t want to stand in line; they want to grab what they need and go.
Scan 'N' Thru makes that possible with quick barcode and QR scanning. Each item is instantly added to a virtual cart, ready for checkout the moment the customer is.
This isn’t just a faster checkout. It’s a checkout that’s barely there.
Benefits of this feature:
- Reduced wait times: Shoppers can complete their shopping without standing in line.
- Improved customer satisfaction: Less waiting equals happier customers.
- Increased throughput: Faster transactions mean more sales per hour.
Real-time pricing and discounts
Pricing surprises can ruin the shopping experience. Besides, small hiccups like outdated tags and missed promotions add up to big frustrations.
With Scan 'N' Thru’s contactless checkout technology, every scan shows the latest price, applied discounts, and any promotions. All that in real time.
Hence, your customers know exactly what they’re paying right when they scan.
Benefits of this feature:
- Pricing transparency: No hidden fees or surprises. What customers see is what they pay for.
- Instant discounts: Promotions apply automatically, and no manual checks are required.
- Customer trust: Real-time accuracy builds confidence and loyalty.
Flexible payment options
Checkout isn’t just the final step; it’s a critical one as well. If it’s clunky or limited, it’s a deal-breaker for many customers.
Everyone pays differently. Cards, mobile wallets, loyalty points, etc. That’s why flexible payment options matter.
Contactless shopping is incomplete without contactless payments. That’s why Scan 'N' Thru’s mobile self-checkout app supports a wide range of payment methods, including all types of digital and contactless payments.
This means your shoppers pay the way they want, with zero friction.
Benefits of this feature:
- Enhanced convenience: Shoppers use their preferred payment method without hassle.
- Faster transactions: Streamlined payment options speed up the checkout process.
- Broader customer reach: Accepting multiple payment types caters to diverse shopper needs.
Digital cart management
Sometimes, your customers may grab something off the shelf, then change their mind halfway through the store.
With Scan 'N' Thru contactless shopping app, your shoppers can easily add, remove, or adjust items in their digital cart as they shop. It’s a similar experience to shopping on any online platform. They’re used to it.
It’s smooth, flexible, and, most importantly, real-time. Decisions can change, and the cart keeps up.
Benefits of this feature:
- On-the-go adjustments: Shoppers can easily modify their carts without backtracking.
- Reduced errors: Real-time updates prevent checkout surprises.
- Improved shopping flow: Less friction means a smoother shopping journey.
Personalized recommendations
Shopping is never just about buying; it’s also about discovery. It’s way too common for consumers to come across products that they did not intend to buy when they first entered your store. But they bought it after seeing it in your store or getting it recommended.
Scan 'N' Thru mobile self-checkout technology turns routine trips into personalized experiences.
It offers tailored product suggestions based on browsing habits and past purchases. It’s the digital equivalent of a helpful store associate.
Benefits of this feature:
- Increased basket size: Relevant recommendations encourage additional purchases.
- Enhanced in-store shopping experience: Shoppers feel understood and catered to.
- Loyalty building: Personalized experiences keep customers coming back.
Loyalty program integration
Loyalty programs work when they’re easy to use. Many consumers specifically choose stores that offer some kind of loyalty program. There you go, that’s your number one reason to provide loyalty or reward programs if you don’t do that already.
In case you do, bingo! You are already one step ahead. And the Scan 'N' Thru mobile-based self-checkout app syncs seamlessly with your existing loyalty and rewards programs.
That means your customers can earn while they are shopping and redeem them when they check out. It’s loyalty made simple and visible—exactly how it should be.
Benefits of this feature:
- Instant rewards: Shoppers see their points accumulate and redeem them in real time.
- Higher retention rates: Easy-to-use loyalty programs encourage repeat visits.
- Customer engagement: Real-time points tracking keeps shoppers connected with the brand.
Read more - Boost Loyalty with Scan 'N' Thru’s Mobile Self-Checkout Solution
Digital receipts
Paper receipts are outdated. Digital receipts are better for tracking purchases, making returns, and staying organized. Plus, they’re eco-friendly.
With Scan 'N' Thru, they go straight to your customers’ smartphones. Organized. Accessible. And impossible to lose.
Benefits of this feature:
- Easy tracking and returns: Receipts are always accessible, right from the app.
- Better record-keeping: Digital storage makes expense tracking a breeze.
How Scan 'N' Thru improves the in-store shopping experience
When you strip away the barriers, shopping becomes what it was always meant to be: effortless.
Scan 'N' Thru doesn’t just improve the process; it redefines it. Here’s how:
Reduced checkout congestion
Lines aren’t just inconvenient; they’re barriers to sales. Shoppers hate waiting, and you lose business when that happens.
Scan 'N' Thru’s mobile self-checkout technology helps you eliminate checkout congestion and bottlenecks.
With contactless checkout systems, your customers don’t have to stand around and second-guess their purchases. They can just scan, pay, and go.
Customer empowerment and enhanced convenience
Self-service checkout isn’t just a feature; it provides control and freedom.
Shoppers control their shopping journey. They get the freedom to scan items as they shop, manage their cart, and check out when they’re ready.
It’s contactless shopping on their terms, at their pace. That's a real convenience.
Optimized store layout and staff utilization
When in-store checkout isn’t confined to a register, there’s more space you can utilize. Aisles are clearer and products are easier to find.
Besides, your staff can focus on what matters—helping customers, not herding them through lines. It’s smarter use of space and smarter use of people.
Phygital shopping experience
In-store shopping that feels as seamless as online? That’s the promise of Scan 'N' Thru. This contactless shopping technology lets you customers pick, scan, pay, and leave.
Customers are in a physical store, but as they shop, they can:
- Check and compare prices
- Manage their carts
- Check reviews
- Get smart product recommendations
- Get discounts and deals in real-time
That’s similar to what they get when they’re shopping online. Except they can feel/check/try products. Hence, they get to experience the convenience of both offline and online shopping.
It’s digital simplicity meeting physical experience—a true blend of both worlds.
Elevate your in-store experience with Scan 'N' Thru
Retail isn’t static, and neither are shopper expectations.
In this blog, we looked at how Scan 'N' Thru stands out by
- Eliminating checkout friction
- Giving customers real-time pricing clarity
- Offering flexible payment options
- Personalizing the in-store journey
We also unpacked how it improves operations for retailers like you—from reducing overhead to boosting customer satisfaction and encouraging repeat visits.
And here's the thing: this shift isn’t a trend. It’s a market reality.
The self-checkout system market—including mobile self-checkout systems— is expected to grow from $6.7 billion in 2025 to over $12.5 billion by 2032, with a CAGR of 9.37%.
If you're not tapping into this momentum, you’re not just standing still; you’re falling behind.
Scan 'N' Thru’s mobile self-checkout solution is designed to help you stay ahead, with the tools modern shoppers expect and the operational benefits your business needs.
If your goal is to stay competitive while delivering an in-store checkout experience shoppers actually want, then this is where you start.
